IT Systems Administrator

About the Role

ProAmpac, a nearly $5 billion packaging company, is seeking an IT Systems Administrator to join our Cloud & Digital Workplace Services team. This is a 100% remote position supporting a large, growing server estate across multiple domains in on-premises virtualized and Microsoft Azure environments. As ProAmpac continues its growth through strategic acquisitions, this role will be part of the team stabilizing, standardizing, and scaling that infrastructure.

This is a hands-on, execution-focused role for an administrator who thrives in a complex environment, takes pride in clean and well-documented systems, and wants to grow with a company investing heavily in its infrastructure. You will own day-to-day server operations, file server and permissions remediation, Azure IaaS and AVD maintenance, application administration, monitoring, and backup support — working closely with a collaborative team of cloud and infrastructure engineers.

What You'll Do

• Deploy, configure, and administer Windows Server instances across on-premises virtualized and Azure-hosted environments; manage the full server lifecycle from provisioning through decommissioning.
• Install and manage core Windows Server roles and features (File Services, Print Services, IIS); monitor server health through event log analysis and alerting platforms.
• Audit, remediate, and document NTFS and share permissions across a complex, inherited multi-site file server environment; enforce RBAC standards and apply least-privilege principles.
• Create, modify, and troubleshoot Group Policy Objects (GPOs); manage service accounts, scheduled tasks, and local security policies.
• Manage Azure RBAC and IAM group assignments, Azure DNS records, SMTP relay whitelisting, and Azure Policy compliance monitoring.
• Monitor and track EOL Azure resources; manage VM resizes, disk expansions, and Automation Account schedules (auto on/off, reboot scheduling) through change management.
• Monitor Azure File Sync and support storage expansion as needed.
• Execute Azure Backup operations: configure policies, monitor job health, and perform escalated file and server restores.
• Support FinOps practices using Flexera and Azure cost tooling; generate rightsizing reports, clean up resource tags, and surface optimization opportunities.
• Perform Azure Virtual Desktop (AVD) maintenance: host pool and session host management, golden image patching, FSLogix profile management and resets, and performance troubleshooting.
• Administer PrinterLogic within the AVD environment; manage printer assignments and troubleshoot print connectivity for virtual desktop users.
• Utilize Nerdio Manager for AVD host pool automation and image lifecycle management where applicable.
• Manage LogicMonitor alert queues for assigned infrastructure; investigate, resolve, or escalate alerts and participate in alert tuning.
• Administer Lansweeper, AD Audit, GoAnywhere, and other assigned server applications; manage software upgrades through change control.
• Support Veeam and/or Zerto backup operations: monitor job health, execute restores, and maintain backup coverage documentation.
• Write basic PowerShell scripts for server administration, AD queries, and reporting.
• Resolve Tier 2/3 server incidents and service requests via ServiceDesk Plus with clear communication and thorough documentation.
• Maintain runbooks, SOPs, Azure tagging, and Active Directory server descriptions; participate in CAB with well-prepared change requests.

What You'll Bring

• 3–5 years of hands-on Windows Server administration experience in an enterprise environment.
• Strong Windows Server fundamentals: server roles and features, event log analysis, performance monitoring, storage management, and OS-level troubleshooting.
• Solid Active Directory knowledge: users, groups, OUs, GPOs, DNS integration, and domain concepts; multi-domain experience is a plus.
• Proven experience with NTFS and share permission remediation in complex, inherited environments.
• Hands-on Azure IaaS experience: VM lifecycle management, RBAC/IAM, DNS records, Azure Backup, resource groups, and Azure Portal.
• Azure Virtual Desktop (AVD) experience: host pools, session hosts, image patching, FSLogix (including profile resets and stale file handle resolution), and user troubleshooting. Nerdio Manager experience is a plus.
• PrinterLogic experience in a virtual desktop environment is beneficial.
• Familiarity with Azure Policy, Automation Accounts (VM scheduling), Azure File Sync, and FinOps tooling such as Flexera.
• Familiarity with VMware vSphere/vCenter and/or Hyper-V at the guest OS level.
• Experience with Veeam and/or Zerto for backup monitoring and restore execution.
• Working PowerShell skills for administration, reporting, and basic automation.
• Familiarity with LogicMonitor or equivalent monitoring platforms.
• Basic Linux CLI skills or a strong willingness to develop them. Basic Docker familiarity is beneficial.
• Self-motivated, detail-oriented, and able to manage concurrent tasks independently.
• Bachelor’s degree in Information Technology or equivalent combination of experience and certifications.
• Preferred certifications: AZ-104 and/or AZ-800/801; CompTIA Server+ accepted as a baseline. Equivalent hands-on experience will be considered.

Why ProAmpac

• Join a nearly $5 billion packaging company scaling rapidly through acquisition with a major infrastructure modernization underway.
• Work on a real, complex environment where your cleanup, stabilization, and documentation work has direct and visible impact.
• Clear path for skill development in Azure, automation, and systems engineering as the environment grows.
• Professional development support including training and certification opportunities.

Location and Work Arrangement

This is a 100% remote position. Candidates must be based in the United States and able to work during US business hours. Eastern or Central time zones are preferred for team collaboration. Travel: This position may require occasional travel (up to 10%) for data center or site support and team meetings.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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