Clinical Manager, Specialty Programs

Overview

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

 

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

 

Our Shared Vision – Every patient deserves access to quality healthcare.

 

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

 

Why You Should Want to Work with Us

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

 

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits. 

Responsibilities

The Clinical Manager - Specialty Programs is responsible for supporting the coordination and administration of a national provider network in partnership with the Clinical Director. This includes management responsibilities in accordance with the organization’s policies and procedures.

 

Essential Duties and Responsibilities

• Oversees recruitment, training, and ongoing education of the provider network
• Documents work procedures and standards to improve efficiency and effectiveness
• Monitors clinical staff to ensure adherence to policies, procedures, state laws, and quality
• In coordination with the Clinical Director, manages provider relationships, performance, and delivery with internal partners and leads management process improvement efforts
• Ensures FTE CHA providers are completing at least minimum volume of patients on a weekly basis per contract 
• Participates in clinical review and audit procedures for internal and external providers
• Accountable for outstanding customer service to all external and internal customers
• Develops and maintains effective relationships through effective and timely communication
• Aggressively addresses and acts upon adverse events and action thresholds in area of responsibility
• Conduct staff evaluations, performance reviews, and oversee training and development of staff
• Oversee capacity, scheduling, and utilization of providers in assigned states 
• Ensure timely documentation consistent with current policies and procedures
• Evaluate and monitor patient outcomes and satisfaction, develop and implement improvements as needed
• Assist with budget planning, cost control, and resource allocation
• Support integration of new technologies, business lines, and care delivery models
• Employees will be required to perform other job-related assignments as requested

Qualifications

REQUIRED Knowledge, Skills and Experience

• Bachelor’s degree in healthcare administration or related field, or equivalent experience
• 1+ years of healthcare management experience
• Active/unrestricted Registered Nurse or Nurse Practitioner License 
• Ability to coordinate complex activities across functional lines of operations, under tight timelines
• Must be able to relate professionally and positively to physicians, providers and staff with excellent communication, interpersonal and management skills

Preferred Knowledge, Skills and Experience

• Board certification in one of the following: American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP) or National Commission on Certification of Physician Assistants (NCCPA)

ADDITIONAL FLORIDA REQUIREMENTS

• Active CPR Certification

Posted Min Pay Rate

USD $91,080.15/Yr.
Posted Max Pay Rate

USD $108,505.95/Yr.
Pay Transparency 

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.